Consumer Rights is on this page.
If You Have A Problem Or Complaint
A person who, with intent to harass, annoy, alarm another person but with no
intent of legitimate communication: Makes a telephone call, whether or not a
conversation ensues; Communicates with a person anonymously or other-
information pages of our telephone directory.
wise; or transmits a false or obscene message, or indecent or profane words;
Rochester Telephone Company will answer a customer's formal complaint in Commits harassment, a class B misdemeanor.
writing. The customer has seven (7) days following the mailing of the written A message is obscene if: The average person applying contemporary
by the Indiana Utility Regulatory Commissions. In the request for review, the as a whole, appeals to the prurient interest in sex; the message refers to
customer must certify that a copy of the request for review has been provided
to the telephone company. The Indiana Utility Regulatory Commission will
conduct the informal review within twenty-one (21) days, and a written
decision will be mailed to the customer within thirty (30)days after receipt of
Customers Responsible For Long Distance Charges
the customer's request for review. For information about any telephone
Customers will be held responsible for all long distance messages originating
service not shown, call your Service Representative who will be glad to help
or received collect at their telephone, whether made by themselves or others;
for this reason it is suggested that customers refrain from permitting
outsiders to use their telephones for any calls.
Indiana Utility Regulatory Commission Fax: (317)-233-2410
302 West Washington Street www.state.in.us/iurc/
Each subscriber is entitled to one single line insertion in the alphabetical list,
without charge. Subscribers not wanting their directory address published
Indianapolis, IN 46204
sor, in writing, any errors which may appear in this issue, so that we can
Whoever, communicates a threat to another person, with the intent that the
correct it for the next issue. Directories are furnished to telephone subscrib-
other person engage in conduct against his will; when "Threat" means an
ers for their convenience. They should be destroyed (re-cycled), when the
expression of intention to:
next issue is delivered. The use of obsolete directories can result in wrong
numbers and unsatisfactory service. Rochester Telephone Company assumes
Commit a crime; Unlawfully withhold testimony or information with respect
no liability because of errors or omissions in compiling this book.
to another's legal claim or defense, except for a reasonable claim for witness
fees or expenses; Expose the person threatened to hatred contempt, disgrace,
Error in Directory
or ridicule, or falsely harm the credit or business reputation of the person
Rochester Telephone Company assumes no liability whatsoever for
threatened; commits intimidation, a class A misdemeanor. However the
damage arising from errors or omissions in the compiling and printing of its
directories. The utmost care is used in listing all subscribers.
Any individual corporation, or other person, who, with intent to defraud or to
aid and abet another to defraud any individual, corporation, or other person,
of the lawful charge, in whole or in part, for any telecommunications service,
and are available to the public at all times. Go to www.rtc1.com.
shall obtain, or attempt to obtain, or aid and abet another to obtain or to
attempt to obtain, any telecommunications service:
By charging such service to an existing telephone number or credit card
It is a crime under federal law for any person, including a telephone
number without the authority of the subscriber thereto or the legitimate
subscriber, to wiretap or otherwise intercept a telephone call, unless that
telephone number or credit card number or to a suspended, terminated,
engage in interceptions without the consent of either party when
expired, cancelled, or revoked telephone number or credit card number; or
proceeding under court orders issued pursuant to applicable
By use of a code, prearranged scheme, or other similar strategy or device
provisions of federal law. Under federal law, the penalty for
by installing, rearranging, or tampering with any facilities or equipment,
whether physically, inductively, acoustically, or electronically; commits
deception, a class A misdemeanor.
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